Fambuh AI

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User Agreement

Version 1.1 · Effective 2026-08-31T05:22:33.306314+00:00 · Last updated 2026-08-31T05:22:33+00:00

French is a convenience translation for Cameroon’s bilingual public. If a translation conflicts with the English original, the English text controls unless mandatory local law requires otherwise.

User Agreement (Terms of Service)

Fambuh AI

Version: 1.1 Effective date: 2026-08-31 Last updated: 2026-08-31

This User Agreement (the "Agreement") is a legally binding contract between you ("you" or "User") and ORGAMU SCOOPS ("we", "us", or "the Platform Owner"), governing your access to and use of the Fambuh AI software-as-a-service platform (the "Service").

This Agreement uses the contracting details supplied by ORGAMU SCOOPS and describes the Service as implemented. It does not make the Service immune from claims, lawsuits, or regulatory action. Mandatory consumer, data-protection, or other local rules in your country may give you rights that this Agreement cannot reduce.

By creating an account, checking the acceptance box, or (where the Service requires renewed acceptance) actively agreeing to an updated version, you agree to this Agreement. If you do not agree, do not create an account and do not use the Service.

A separate Privacy Policy explains how personal information is processed. Acknowledging the Privacy Policy is not the same as agreeing to this contract. Marketing messages, if any are introduced later, will require a separate optional consent and are not bundled into this Agreement.

1. Who we are and how to contact us

2. Eligibility and accounts

2.1 Eligibility

You may use the Service only if you:

The default minimum age is 18. The Service does not collect date of birth and does not perform independent age verification beyond your confirmation at registration. COPPA, GDPR-K, and similar children's-privacy regimes are not asserted. If those laws apply to a later target market, this section must be updated before that market is opened.

2.2 Account information

You must provide accurate, current registration information (name, email address, and a password that meets the Service's strength requirements) and keep that information updated. You may not impersonate another person or use an email address you are not authorised to use.

2.3 Credentials and responsibility

You are responsible for:

The Service currently authenticates users with an email address and password and issues a time-limited session in a first-party HttpOnly cookie (cap_session). The session token is not returned in API JSON and is not stored in localStorage. Do not share your account. Team features add existing registered users to a workspace; they do not create a licence to share a single login.

2.4 Administrator-created and operations accounts

An administrator may create an account for you. Administrator-created accounts, command-line bootstrap accounts, and startup seed administrator accounts are operational exceptions to self-serve registration. Those accounts are not treated as having agreed to this Agreement until the user actively accepts the current documents (typically on first interactive sign-in). Silence or continued use is not treated as acceptance where the Service requires an active acceptance record.

2.5 Suspension and termination

We may suspend or deactivate an account where reasonably necessary, including where we believe you have violated this Agreement, created legal or security risk, failed to pay amounts due, or where we must do so to comply with law or protect the Service, other users, or third parties. We may also deactivate accounts at your request (see Section 16). Effects of termination are described in Section 16.

3. The Service

Fambuh AI is an AI-assisted content automation platform. Depending on your workspace plan and configuration, it may allow you to:

Features, providers, and limits depend on configuration, plan entitlements, and third-party availability. We do not promise that every provider listed in documentation is enabled on every deployment.

The Service is provided on an "as available" basis. There is no service-level agreement (SLA) and no guaranteed uptime unless the Platform Owner later agrees one in a separate signed contract.

4. Permitted and prohibited use

4.1 Permitted use

You may use the Service only in accordance with this Agreement, the Privacy Policy, applicable law, and the rules of any third-party platform to which you publish.

Legitimate product functionality — including generating marketing content, using the Service's own APIs and automations, scheduling posts, and using stock/music features as implemented — is permitted when otherwise lawful.

4.2 Prohibited use

You must not, and must not attempt to:

We may rate-limit, suspend, or terminate access where we reasonably believe this section has been violated.

5. AI-generated content

The Service uses machine-learning systems operated by us and/or third-party providers to generate text, images, audio, video, and related metadata.

You acknowledge that:

The Platform Owner is not responsible for how you use generated content once you export or publish it.

6. User content and licences

6.1 Categories of content

For this Agreement:

6.2 Your responsibilities

You represent and warrant that you have all rights, licences, permissions, and legal authority needed to upload, process, transform, store, publish, and distribute your content (including any personal data of third parties, trademarks, music, images, and font or style references). You must not submit content that you do not have the right to use.

6.3 Licence you grant us

You retain whatever rights you already have in uploaded content. To operate the Service, you grant ORGAMU SCOOPS a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, generate derivatives from, and display your uploaded content, prompts, and generated content solely as needed to provide, maintain, secure, and improve the Service, to perform your instructions (including publishing), and to comply with law. This licence ends when content is deleted from the Service, except for reasonable residual copies in backups, logs, or legal archives for a limited period, and except where retention is required by law.

6.4 Generated content — no absolute ownership claim

To the extent permitted by applicable law, and as between you and us, we do not claim ownership of generated content produced for your workspace from your prompts.

Applicable law may not recognise copyright (or other IP rights) in AI-generated works, or may allocate rights differently. This Agreement does not create rights that the law does not grant, and does not guarantee that you will own copyright in generated output. You remain responsible for clearance, attribution, and lawful use.

6.5 Feedback

If you send ideas or suggestions, you grant us a non-exclusive, irrevocable, royalty-free licence to use that feedback to operate and improve the Service without obligation to you.

7. Platform intellectual property

The Service, including software, user interface, documentation, branding, trademarks, and non-user content, is owned by ORGAMU SCOOPS or its licensors. Except for the limited right to use the Service under this Agreement, no rights are granted. You may not copy, modify, or create derivative works of the platform software or branding except as allowed by mandatory law or our written permission.

8. Third-party services

The Service may depend on third-party services, including:

Those providers have their own terms and privacy policies. We do not control them and do not claim that their terms, retention, or training practices are any particular way unless we have a current written contract that says so. Outages, policy changes, or enforcement by a third party may affect the Service. You are responsible for complying with third-party terms that apply to your use (including social-network rules and stock/music licences).

9. Intellectual-property complaints

If you believe content on the Service infringes your intellectual-property rights, send a notice to:

Include: your contact details; a description of the work and the allegedly infringing material; the location (URL or workspace/post identifier if known); a statement of good-faith belief; and a statement that the information is accurate and that you are authorised to act.

This is an operational complaint channel. ORGAMU SCOOPS is established in Cameroon and is not registered as a US DMCA designated agent. The process above is not a representation that US DMCA, EU notice-and-action, or another statutory safe harbour applies. We may remove or restrict content and, where appropriate, suspend accounts. Repeat-infringement action will be taken where required by applicable law.

10. Subscriptions, credits, and payments

This section reflects functionality implemented in the Service at the time this version was drafted. It is not a promise that every payment provider is enabled on your deployment.

10.1 Plans and credits

The Service offers plan tiers (including a free plan and paid plans) with AI credit allowances and feature entitlements. Credits are a metering unit for platform usage; they are not cash, legal tender, or a stored-value instrument unless required by law. Failed or cancelled generation jobs may, where implemented, restore credits. Credit restoration is not a monetary refund.

10.2 CamPay

Where CamPay is the primary processor, paid plans are typically purchased as a prepaid period (for example about 30 days monthly or about 365 days annually) via a CamPay payment link (mobile money and/or card, depending on CamPay configuration). The application code does not automatically charge a new CamPay period when the current period ends. You must complete a new payment to continue a paid CamPay plan. Amounts may be charged in XAF/FCFA converted from a USD catalogue using a configured rate.

10.3 Stripe

Where Stripe is configured, paid plans may be billed as recurring subscriptions managed by Stripe, and credit top-ups may be one-time Stripe Checkout payments. Cancellation and customer-portal behaviour follow what the Service and Stripe expose (including cancel-at-period-end where implemented).

10.4 Taxes

CamPay checkout adds Cameroon VAT (TVA) to the net catalogue price at the configured rate (default 19.25%). Displayed catalogue prices are net (VAT-exclusive). VAT is added only when you pay: the amount sent to CamPay is the net price plus VAT, rounded to the nearest franc (CamPay has no subunits). Other taxes (including withholding and taxes outside Cameroon) are not calculated in application code. VAT registration, e-invoicing, and the applicable rate should still be confirmed with an accountant.

10.5 Refunds

The Service does not implement monetary refunds or chargebacks in application code. Payment-provider rules, consumer-protection law, and card/mobile-money scheme rules may still require refunds in some cases. Credit "refunds" on failed jobs are not cash refunds. For payment disputes, contact [email protected] and the relevant processor.

10.6 Cancellation, failed payments, and suspension

Workspace owners may cancel a paid plan through the billing interface where that feature is enabled. Cancel-at-period-end keeps entitlements until the current period ends where implemented; immediate cancellation may revert the workspace to the free plan. We may suspend paid features after failed payment or when a prepaid period ends without renewal. Promotional or custom (including administrator enterprise override) pricing may apply as configured.

10.7 Price changes

We may change plan prices, credit prices, or entitlements. Notice period: 30 days before a price increase on renewal. Prepaid CamPay periods keep the price already paid until they end. Catalogue prices (including Starter at USD 19/month) are shown at checkout.. Existing prepaid CamPay periods generally continue until they end. Stripe price changes, if used, also depend on Stripe and the configured price map. Material changes to this Agreement are handled under Section 18.

11. Availability, changes, and beta features

The Service may be unavailable because of maintenance, outages, errors, or third-party failures. We may change, suspend, or discontinue features, including AI models and experimental functionality, without an uptime commitment. Beta or experimental AI features are provided as-is and may be inaccurate or withdrawn.

12. Disclaimers

To the maximum extent permitted by applicable law:

Some jurisdictions do not allow certain disclaimers. In those jurisdictions, disclaimers apply only to the extent permitted. Nothing in this Agreement excludes liability that cannot legally be excluded (including, where applicable, liability for fraud, death, or personal injury caused by negligence, or non-excludable consumer guarantees).

13. Limitation of liability

The Company's total liability shall not exceed the amount paid by the user for the Services during the 12 months preceding the event giving rise to the claim, or USD 50 if the user paid nothing in that period. Nothing in this cap limits liability that cannot legally be limited.

Subject to mandatory law, and except for liability that cannot legally be limited:

This section allocates risk and is a fundamental basis of the bargain. Consumer-protection and local mandatory rules may override this section.

14. Indemnification

To the extent permitted by law, you will indemnify and hold harmless ORGAMU SCOOPS and its officers, employees, and contractors against claims, damages, losses, and reasonable legal costs arising from:

This does not require you to indemnify us for our own fraud or for liability that cannot legally be passed to you (including, in some consumer jurisdictions, broad indemnities against the provider).

15. Confidentiality of credentials

You must keep workspace API keys, social-publishing tokens, and account passwords confidential. The Service encrypts certain stored secrets at rest when encryption keys are configured; you remain responsible for keys you paste into the Service and for access from your devices.

16. Termination and data after termination

16.1 By you

You may stop using the Service at any time. You may request account deactivation or deletion through the account controls or by contacting [email protected] or [email protected].

16.2 By us

We may suspend or terminate access for violation of this Agreement, legal risk, non-payment, prolonged inactivity, or discontinuation of the Service.

16.3 Effects

On deactivation or deletion:

The Service currently deactivates accounts on user deletion request and records the request. After a configurable grace period (ACCOUNT_DELETION_GRACE_DAYS, default 30 days), workspace files and secrets are purged and the account record is anonymised, unless an administrator places a legal hold. Billing records, consent evidence, and residual backup copies may remain. See the Privacy Policy.

17. Dispute resolution

The parties will first attempt good-faith negotiation. If unresolved within 30 days, they will attempt mediation. If mediation is unsuccessful, the dispute will be resolved by binding arbitration seated in Yaoundé, Centre Region, Cameroon, in English or French, under the arbitration rules then applicable in Cameroon (including the OHADA Uniform Act on Arbitration where it applies). The courts of Yaoundé have exclusive jurisdiction to grant interim relief and to recognise or enforce an award. This clause does not waive any mandatory right to sue in your home courts where local consumer law requires that.

Class-action waivers and mandatory arbitration are restricted or unenforceable in some places (including for many consumers in the European Union and other jurisdictions). Where mandatory local law gives you a right to bring claims in your home courts, that right is not waived. Cameroonian law does not provide a US-style class action or jury trial; nothing in this Agreement is intended as such a waiver.

18. Changes to this Agreement

We may update this Agreement. Each version has a version number and effective date. Previous versions are retained for the acceptance records that refer to them and are not silently overwritten.

If a new version is marked as requiring renewed acceptance, the Service will present the updated document and require an active acceptance before you continue to use features that depend on that acceptance. Silence, continued use, or a pre-ticked box is not treated as acceptance where the Service requires a new affirmative record.

We will make the current version available at /terms. Material operational notice may also be provided in the product or by email to your account address, where those channels exist.

19. General

If a provision is unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver. You may not assign this Agreement without our consent; we may assign it in connection with a reorganisation or sale of assets. This Agreement, together with the Privacy Policy and any additional terms you actively accept, is the entire agreement for the Service and supersedes prior terms for the same subject, without affecting accrued rights.

The original operational language of this document is English. Translations, if provided, are for convenience; if there is a conflict, the English version controls unless mandatory local law requires otherwise.

20. Contact

Questions about this Agreement: [email protected] Privacy questions: [email protected] ORGAMU SCOOPS, Mile 4 Nkwen, Bamenda, North West Region, Cameroon

Contact

ORGAMU SCOOPS
Mile 4 Nkwen, Bamenda, North West Region, Cameroon

Privacy: [email protected]
Support: [email protected]

Jurisdiction notice: Courts of Yaoundé, Centre Region, Cameroon (interim relief and award enforcement)